Terms of Service

1. Acceptance of Terms

By accessing or using TravelBot's website, mobile applications, or services (collectively, the "Services"), you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access or use our Services.

These Terms apply to all users, including visitors, registered users, and subscribers. We may update these Terms from time to time, and continued use of our Services constitutes acceptance of any changes.

2. Description of Service

TravelBot is an AI-powered travel planning platform that provides:

• Personalized travel itinerary generation
• Real-time travel recommendations and information
• AI chat assistant for travel planning
• Integration with weather, flight, and accommodation data
• Memory-based preference learning (Memobase technology)
• Integration with third-party services for enhanced functionality

3. User Accounts

Account Creation

You may use TravelBot as an anonymous user or create an account for enhanced features. When creating an account, you must:

• Provide accurate, complete, and current information
• Be at least 13 years old (users under 18 require parental consent)
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account

Account Types

• Anonymous Users: Limited daily usage with basic features
• Free Accounts: Enhanced usage limits and preference storage
• Premium Subscriptions: Unlimited usage and advanced features

Account Security

You are responsible for maintaining your account security and must immediately notify us of any unauthorized access or security breaches.

4. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not:

• Use our Services for illegal activities or to violate any laws
• Attempt to circumvent usage limits or access restrictions
• Interfere with or disrupt our Services or servers
• Use automated tools to access our Services without permission
• Submit false, misleading, or inappropriate content
• Impersonate others or misrepresent your identity
• Attempt to reverse engineer or copy our AI models
• Use our Services to compete with us or develop similar services

5. AI-Generated Content and Disclaimers

You understand and agree that:

• AI-generated travel suggestions are recommendations, not guarantees
• You should verify all travel information independently
• We are not responsible for changes in travel conditions, prices, or availability
• Travel recommendations may not be suitable for all travelers or situations
• You assume full responsibility for your travel decisions and safety

6. Subscription and Payment Terms

Subscription Plans

We offer various subscription plans with different features and usage limits. Subscription fees are billed in advance and are non-refundable except as required by law.

Payment Processing

Payments are processed through FastSpring and Google Play Store. By subscribing, you authorize us to charge your payment method for recurring subscription fees.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

Refund Policy

Our refund policy varies by platform and subscription type:

• Web Subscriptions (FastSpring): 30-day money-back guarantee for all new subscriptions
• Apple App Store: Subject to Apple's refund policies - request directly through Apple
• Google Play Store: Subject to Google's refund policies - request directly through Google

For complete refund terms, eligibility requirements, and procedures, please see our comprehensive Refund Policy.

7. Intellectual Property Rights

Our Content

TravelBot's Services, including our AI models, software, designs, trademarks, and proprietary content, are protected by intellectual property laws. You may not copy, modify, or distribute our proprietary content.

Your Content

You retain ownership of content you provide to TravelBot, but grant us a license to use, process, and improve our Services based on your inputs while respecting your privacy rights.

AI-Generated Content

Content generated by our AI in response to your queries is provided for your use, but we retain rights to our underlying AI technology and models.

8. Third-Party Services

Our Services integrate with third-party providers for enhanced functionality:

• Authentication: Google, Telegram for sign-in services
• Data Sources: Weather APIs, travel databases for real-time information
• Payment Processing: FastSpring, Google Play for subscription management
• Analytics: PostHog, Plausible for service improvement

We are not responsible for third-party services' availability, accuracy, or terms. Your use of third-party services is subject to their respective terms and privacy policies.

9. Privacy and Data Use

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:

• We collect data to provide and improve our Services
• Your travel queries may be used to train our AI models with privacy protections
• We implement security measures to protect your data
• You have rights to access, correct, and delete your personal information

10. Disclaimers and Limitation of Liability

Service Disclaimers

Our Services are provided "as is" without warranties of any kind. We disclaim all warranties, including:

• Accuracy or completeness of AI-generated content
• Availability or uninterrupted access to Services
• Fitness for particular travel purposes
• Compliance with local laws or travel regulations

Limitation of Liability

To the maximum extent permitted by law, TravelBot shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

• Travel-related losses or expenses
• Loss of profits, data, or business opportunities
• Damages from third-party services or travel providers
• Personal injury or property damage related to travel

11. Termination

Either party may terminate these Terms:

• By You: Stop using our Services or delete your account at any time
• By Us: For violation of these Terms, illegal use, or at our discretion with notice

Upon termination, your access to paid features will cease, but you retain access to any downloaded content and may request data deletion according to our Privacy Policy.

12. Indemnification

You agree to indemnify and hold harmless TravelBot from any claims, damages, or expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

13. Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction, as appropriate.

Before pursuing formal dispute resolution, we encourage you to contact us at support@travelbot.me to resolve issues informally.

14. Changes to Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. Material changes will be communicated through email or prominent notice on our website.

Continued use of our Services after changes take effect constitutes acceptance of the updated Terms. If you disagree with changes, you should stop using our Services.

15. Miscellaneous

• Severability: If any provision of these Terms is found invalid, the remaining provisions continue in effect
• No Waiver: Our failure to enforce any provision does not waive our right to do so later
• Assignment: We may assign these Terms; you may not without our consent
• Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between us

16. Contact Information

For questions about these Terms of Service, please contact us: